Charlottesville Smart Thermostat Rebate: How to Get $125 Back

If you heat your home with natural gas and you’re a Charlottesville Gas customer, you can still get $125 back on a smart thermostat upgrade. The City of Charlottesville offers a $125 smart thermostat rebate that applies to the thermostat, professional installation, or both. The current program runs through June 30, 2027.

Jones Heating & Air installs and troubleshoots thermostats across Charlottesville every week. A correctly set up smart thermostat improves comfort, cuts wasted run time, and lets your HVAC system work the way it was designed to. Here’s how the rebate works, who qualifies, and how to claim it.

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What is the Charlottesville smart thermostat rebate?

The Charlottesville smart thermostat rebate is a $125 credit from Charlottesville Gas toward the purchase and/or installation of a qualifying Wi-Fi smart thermostat, up to $125 total. It’s open to natural gas customers who own their home or rental property, and the current program window runs from April 14, 2025 through June 30, 2027.

A smart thermostat uses Wi-Fi so you can control your home’s temperature from your phone or tablet. Charlottesville Gas offers the rebate because a properly used smart thermostat lowers gas demand and gets more out of any weatherization work you’ve already done.

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Confirm the rebate is still active before you buy

Rebate programs change. Charlottesville runs this incentive on a first-come, first-serve basis, and the city states that “funding and guidelines may be changed or discontinued at any time without notice.” Before you purchase, check the current amount and deadline on the city’s official page: Smart Thermostat Rebate.

As of the most recent update, the rebate is $125 and the program runs through June 30, 2027.

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Quick eligibility checklist

You generally qualify for the $125 smart thermostat rebate if all of the following are true:

• You are the home or rental property owner and your account is in good credit standing with the City of Charlottesville.
• You use natural gas for home heating.
• You purchase and install the thermostat within the program window (April 14, 2025 to June 30, 2027).
• You submit your receipt (and installation invoice, if you’re claiming installation) with your application.
• You have not already claimed a thermostat rebate for that address. The program allows one thermostat rebate per property address.
• The project is not new construction (residential development projects such as subdivisions do not qualify).

The rebate is available for residential and commercial properties. If you aren’t sure whether your address has already used the rebate, Charlottesville recommends checking with Utility Billing.

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How to apply (online, mail, or phone)

Charlottesville gives you three ways to submit the rebate:

1. Submit electronically through the city’s online rebate form.
2. Mail the completed Smart Thermostat Rebate Form and documentation to: City of Charlottesville, Office of Utility Billing, P.O. Box 591, Charlottesville, VA 22902.
3. Call 434-970-3812 and ask Utility Billing to send you a copy of the rebate form.

What you’ll need: a completed rebate form plus your thermostat purchase receipt, and your installation invoice if you’re claiming installation.

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Smart thermostat vs. programmable thermostat: which rebate applies?

Charlottesville offers two separate thermostat rebates. Pick the one that matches the thermostat you’re installing.

	Smart thermostat rebate	Programmable thermostat rebate
Amount	Up to $125	Up to $100
Thermostat type	Wi-Fi, app-controlled	Non-Wi-Fi, schedule-based
Covers	Thermostat and/or installation	Thermostat and/or installation
How you’re paid	Applied to your cost, up to $125	Utility-account credit or a mailed check
Current window	Through June 30, 2027	Through June 30, 2027
Properties	Residential and commercial	Residential and commercial

In plain terms: if you’re installing a Wi-Fi smart thermostat, use the $125 smart thermostat rebate. If you’re installing a non-Wi-Fi programmable thermostat, use the $100 programmable thermostat rebate.

Not sure which type fits your system? Jones can help you choose one that matches your equipment and comfort goals. Contact us today and we’ll point you to the right thermostat and the right rebate.

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Don’t toss your old thermostat

Old thermostats can contain mercury. Charlottesville asks residents to bring old thermostats to the Office of Utility Billing for proper disposal rather than putting them in the trash.

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When professional installation is worth it

A basic thermostat swap on a standard system is often a DIY job, but professional installation is worth it when your system is anything but standard. Miswiring or misconfiguring a thermostat can cause short cycling, backup heat that runs too often, and uneven temperatures, which cost you comfort and money.

Call a pro when you have:

• A heat pump with auxiliary or emergency heat
• A dual-fuel system (heat pump paired with a gas furnace)
• Older wiring or a missing common wire (C-wire)
• Comfort problems that are really airflow or equipment issues, not the thermostat

Jones technicians see these setups daily across Central Virginia. On a dual-fuel or heat-pump system especially, the thermostat has to be configured for the equipment, not just wired in, or the system won’t stage correctly. When Jones installs your thermostat, we make sure it’s wired safely, configured for your specific system, and actually improving how it runs.

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Does Jones handle the rebate for you?

Jones installs your qualifying smart thermostat and gives you an itemized receipt and installation invoice that meet the city’s rebate requirements, so submitting your application is straightforward. You still file the rebate with the City of Charlottesville (online, by mail, or by phone), but you’ll have the exact documentation the form asks for.

You can also bundle the thermostat upgrade with seasonal HVAC maintenance so everything runs efficiently heading into the next hot or cold stretch.

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Ready to use the rebate and upgrade your comfort?

Jones Heating & Air is a family-owned company founded in 2004, serving Charlottesville, Albemarle, Fluvanna, Greene, Louisa, Madison, Nelson, and Orange counties and Waynesboro. If you want help selecting and installing a smart thermostat, we’re here for you, with 24/7 service. Call (434) 975-3604 or contact us online.

For more urgent problems, see our AC repair and heating repair pages for fast, professional support.

Next steps:

1. Confirm you’re a Charlottesville Gas customer and use natural gas for home heating.
2. Check the current rebate amount and deadline on the city’s rebate page.
3. Purchase and install your smart thermostat before June 30, 2027.
4. Save your receipt (and installation invoice if applicable).
5. Submit your rebate electronically, by mail, or by phone.

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FAQs

How much is the Charlottesville smart thermostat rebate?

The City of Charlottesville offers a $125 smart thermostat rebate that applies to the thermostat purchase and/or installation cost, up to $125.

What is the deadline?

Under the current program, the thermostat must be purchased and installed between April 14, 2025 and June 30, 2027. Because the city can change or end the program without notice, confirm the current deadline on the city’s rebate page before you buy.

Who is eligible?

You must be the property owner in good credit standing with the City of Charlottesville, use natural gas for home heating, and meet the other program rules. The rebate is available for both residential and commercial properties.

Is there a limit per address?

Yes. Charlottesville allows one thermostat rebate per property address.

Does new construction qualify?

No. New construction and residential development projects such as subdivisions do not qualify.

Can I get the rebate for a commercial property?

Yes. The city lists the smart thermostat rebate as available for residential and commercial properties on Charlottesville Gas. New construction still does not qualify.

Does Jones submit the rebate paperwork for me?

Jones installs the thermostat and provides the itemized receipt and installation invoice you need. You file the rebate with the City of Charlottesville online, by mail, or by phone using that documentation.

What should I do with my old thermostat?

Charlottesville asks residents to bring old thermostats to the Office of Utility Billing for proper disposal, because some may contain mercury.