Charlottesville Smart Thermostat Rebate: How to Get $125 Back (Before June 30, 2026)

If you heat your home with natural gas and you are a Charlottesville Gas customer, there’s a simple way to save on a smart thermostat upgrade right now. The City of Charlottesville offers a $125 smart thermostat rebate that can be applied toward the cost of the thermostat and/or professional installation.

At Jones, we install and troubleshoot thermostats every week. A properly set up smart thermostat can improve comfort, reduce wasted run time, and help your HVAC system operate the way it was designed to. Here’s how the rebate works, who qualifies, and how to claim it.

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What is the Charlottesville smart thermostat rebate?

Charlottesville Gas offers a $125 rebate when you purchase and install a smart thermostat that meets the program requirements. The rebate can be used for the thermostat itself and/or the installation cost, up to $125.

Important deadline: the thermostat must be purchased and installed between April 14, 2025 and June 30, 2026.

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Quick eligibility checklist

You generally qualify for the $125 smart thermostat rebate if all of the following are true:

• You are the homeowner or rental property owner and your account is in good credit standing with the City of Charlottesville.
• You use natural gas for home heating.
• You purchase and install the thermostat within the program window (April 14, 2025 to June 30, 2026).
• You submit your receipt (and installation invoice if applicable) with your application.
• You have not already claimed a thermostat rebate for that address. The program allows one thermostat rebate per property address.
• The project is not new construction (new residential development projects do not qualify).

If you aren’t sure whether your address has already used the rebate, Charlottesville recommends checking with Utility Billing.

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How to apply (online or by mail)

Charlottesville provides a few ways to submit your rebate:

Option 1: Submit electronically

You can submit the smart thermostat rebate electronically through an online form.

Option 2: Mail your rebate form

You can mail the smart thermostat rebate form and required documentation to: City of Charlottesville, Office of Utility Billing, P.O. Box 591, Charlottesville, VA 22902.

Option 3: Request a form by phone

You can call 434-970-3812 and ask for a copy of the rebate form.

What you will need: a completed rebate form plus your thermostat purchase receipt (and installation invoice if you are claiming installation).

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Don’t toss your old thermostat

Old thermostats may contain mercury. Charlottesville asks residents to bring old thermostats to the Office of Utility Billing for proper disposal.

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Smart thermostat vs programmable thermostat: which rebate applies?

Charlottesville also lists a programmable thermostat rebate of up to $100, with its own requirements and application options.

In plain terms:

• If you’re installing a smart thermostat (Wi-Fi connected, app-controlled), start with the $125 smart thermostat rebate details.
• If you’re installing a non-Wi-Fi programmable thermostat, check the $100 programmable thermostat rebate rules.

If you’re unsure which thermostat type you have (or which one makes sense for your system), we can help you choose one that matches your equipment and comfort goals. Contact us today to learn more.

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When a pro installation is worth it

Some thermostat swaps are straightforward. Others can turn into a headache fast, especially with:

• Heat pumps with auxiliary heat
• Dual-fuel systems
• Older wiring, missing common wire (C-wire), or compatibility issues
• Comfort issues that are really airflow or equipment problems, not the thermostat

A correct setup matters. A thermostat that is miswired or misconfigured can lead to short cycling, backup heat running too often, or uneven temperatures. If you want help, we’ll make sure it’s installed safely and set up properly.

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Ready to use the rebate and upgrade your comfort?

If you live in Charlottesville or the surrounding area and want help selecting and installing a thermostat, we’re here for you. You can also bundle a thermostat upgrade with seasonal HVAC maintenance so everything runs efficiently going into the next stretch of hot or cold weather. For help with more urgent issues, visit our AC repair or heating repair pages for fast, professional support.

Next steps:

1. Confirm you are a Charlottesville Gas customer and use natural gas for home heating.
2. Purchase and install your smart thermostat before June 30, 2026.
3. Save your receipt (and installation invoice if applicable).
4. Submit your rebate electronically or by mail.

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FAQs

How much is the Charlottesville smart thermostat rebate?

The City of Charlottesville lists a $125 smart thermostat rebate that can be used toward the thermostat purchase and/or installation cost, up to $125.

What is the deadline?

The thermostat must be purchased and installed between April 14, 2025 and June 30, 2026.

Who is eligible?

You must be the property owner in good credit standing with Charlottesville, use natural gas for home heating, and meet the other program rules.

Is there a limit per household?

Yes. Charlottesville lists one thermostat rebate per property address.

Does new construction qualify?

No. New construction and residential development projects (such as subdivisions) do not qualify.

How do I submit the rebate?

You can submit electronically, mail it to Utility Billing, or call Utility Billing to request a copy of the form.

What should I do with my old thermostat?

Charlottesville asks residents to bring old thermostats to the Office of Utility Billing for proper disposal because some may contain mercury.